Shipping and Return Policy

We work hard to ensure your order is processed and dispatched immediately so you can enjoy your new footwear without the wait.

Karachi Deliveries: We offer lightning-fast service for our local customers. Orders within Karachi are delivered Same-Day or Next-Day.
Other Cities (Across Pakistan): For all other cities, please allow 4 to 5 business days for your order to arrive.
Order Confirmation: You will receive a notification once your order has been dispatched, keeping you updated every step of the way.

Your satisfaction is our priority. If your purchase isn't quite right, we offer a hassle-free return window to ensure you find the perfect fit.

Return Period: You have 7 days from the date of delivery to request a return or exchange.
Condition Requirement: To be eligible, your slippers or chappals must be:
- Unworn and in their original, unused condition.
- Kept in the original packaging.
Exclusions: Items purchased during special clearance events or marked as "Final Sale" are generally not eligible for return unless they arrive damaged or defective.

To initiate a return or exchange, please reach out to our team with your Order Number:

Once you contact us, we will provide you with the instructions on how to send your package back to us.

Once we receive and inspect your returned items, we will notify you regarding the status of your refund.

Processing: Approved refunds are typically processed within 3-5 business days.
Method: Refunds can be issued via [Bank Transfer / Store Credit / EasyPaisa].
Shipping Costs: Please note that original shipping charges are non-refundable. For returns, the customer is responsible for the return shipping cost unless the product was received in a damaged state.

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