I. What sizes do you offer?
We offer a wide range of sizes from EU 36 to 42 (varies by product). Each product page includes a size guide to help you choose the perfect fit.
2. How do I choose the right size?
We recommend checking our size chart and measuring your foot length before ordering. If you're between sizes, go one size up for a more comfortable fit.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery all over Pakistan for your convenience.
4. How long does delivery take?
Delivery time depends on your location:
- Karachi: Same day or next day delivery available.
- Other major cities: 4–5 working days.
- Districts (Zila) & Tehsils: Up to 6 working days.
We always try to deliver your order as quickly as possible.
5. What are the delivery charges?
Answer ContentWe offer free delivery on all orders above Rs. 3,000.
For orders below this amount, a standard delivery fee will be applied at checkout based on your location.
6. Can I exchange or return my order?
Yes, we offer easy exchanges. If there is a size issue or defect, you can request an exchange within 7 days of receiving your order.
7. What if I receive a damaged or wrong product?
We’re really sorry for that! Please contact our support team within 48 hours with pictures, and we will arrange a replacement as soon as possible.
8. Are your products good quality?
Absolutely! We focus on premium quality materials, comfort, and trendy designs to ensure you get the best value for your money.
9. Will the product look exactly like the pictures?
Yes, we try our best to show accurate images. However, slight color variations may occur due to lighting and screen differences.
10. How can I contact customer support?
You can easily reach our customer support team through the following channels:
- Email: blemzapk@gmail.com
- WhatsApp: +92 334 2548863
Our team is always ready to assist you with any questions or concerns.